I need help now
Whatever’s happened, there’s a way through it — and you don’t have to figure it out alone. Pick the closest match. Each playbook starts with what to do right now, then walks you through the rest.
- I think I’ve been scammed — your first 60 minutesLost money, shared details, or something feels wrong. Your first 60 minutes, step by step.Open the playbook →
- My child is being bullied onlineSupport first, evidence, platform reports, eSafety’s removal scheme — and help for both of you.Open the playbook →
- Someone is harassing or abusing me onlineHarassment, threats, doxxing. Stay safe, keep evidence, and use eSafety’s adult cyber abuse powers.Open the playbook →
- Intimate images shared without my consentIt’s not your fault. Get images removed fast, handle blackmail safely, and find support.Open the playbook →
- My account or device has been hackedSecure your email first, lock down accounts, check for damage, and report properly.Open the playbook →
- I’ve seen something online involving a childSeen something online involving a child? Exactly who to tell, and what not to do.Open the playbook →
Not sure who handles your problem?
Australia has world-class help — spread across half a dozen agencies. Our decision tree names the right one in three questions, with a direct link to the official reporting form.